Shipping policy

Last updated: September 5, 2026

At VEYORA, we strive to deliver your luxury home and kitchen accessories safely, efficiently, and as swiftly as possible. Because our products are sourced from international fulfillment partners, we want to be transparent about shipping timelines. Below are the terms and conditions that constitute our Shipping Policy.

ORDER PROCESSING TIME

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. This includes quality inspection and preparation for shipment.

You will receive another notification when your order has shipped, along with your tracking information and carrier details.

SHIPPING RATES & ESTIMATED DELIVERY TIMES

Shipping charges for your order will be calculated and displayed at checkout based on your destination and selected shipping method. We partner with reliable global carriers to ensure fast and secure delivery:

Standard Shipping: Estimated delivery within 10 to 20 business days.
Express Shipping: Estimated delivery within 6 to 11 business days.

(Please note that estimated delivery times are subject to carrier delays, customs clearance, peak seasonal volumes, or other factors outside our control, and may occasionally run longer during high-demand periods or holidays.)

ORDER TRACKING

Once your order has shipped, you will receive an email containing a tracking number and a direct link to track your package's progress in real time. Please allow 24 to 48 hours for the tracking information to become active on the carrier's portal before attempting to track.

If you do not receive tracking information within 48 hours of the shipment notification, please contact us at veyoragadgetsstore@gmail.com.

CUSTOMS, DUTIES, AND TAXES

VEYORA is not responsible for any customs duties, import taxes, VAT, or tariffs applied to your order during international transit. All such fees are the responsibility of the customer and must be paid at time of delivery. Please check with your local customs authority regarding potential import duties before placing your order.

DAMAGED OR LOST PACKAGES

If you received your order damaged, or if your shipment is lost in transit, please contact us immediately at veyoragadgetsstore@gmail.com within 48 hours of delivery. Please provide photos or video evidence of the damage or loss and save all packaging materials and damaged goods.

We can assist you with a swift replacement or refund once the claim is verified. Replacement orders are typically shipped within 2-3 business days.

RETURNS & SHIPPING BACK TO US

Please refer to our Return & Refund Policy for information about return shipping costs.

CONTACT US

If you have any questions or require updates regarding your shipment, please reach out to our support team at veyoragadgetsstore@gmail.com. We typically respond within 24 hours during business days.